Corporate News and Innovation

Expedia named "World’s Leading Online Travel Agency Website" in the World Travel Awards

On December 04, 2013 at 09:30 PM

Expedia has been named “World’s Leading Online Travel Agency Website” in the 20th annual World Travel Awards(WTA). The World Travel Awards was established in 1993 by Graham E. Cooke and is now acknowledged across the globe as the ultimate travel accolade, celebrating those companies, organisations and brands that are pushing the boundaries of industry excellence in product and service. The awards are totally impartial and are recognised worldwide as the hallmark of industry excellence. Read more

Expedia partners with Feefo reviews in Australia

On November 27, 2013 at 11:14 PM

Expedia, the world’s largest online travel company, has partnered with authenticated review service, Feefo, in Australia. The relationship reinforces Expedia’s commitment to leverage customer insights and feedback to further enhance Expedia’s customer experience.

Expedia is using Feefo to gather feedback from both customers and visitors to its website. The immediacy of the reviews allows Expedia to react quickly, responding to and correcting any customer concerns. Since launching a little over a week ago, Expedia Australia has received more than 2,600 reviews with 93% of respondents rating Expedia’s service as “good” or “excellent”. Read more

Into the sunset: Expedia launches cruise product into Australia

On August 22, 2013 at 11:57 PM

Thousands of options with over 30 cruise lines on offer

Expedia, the world’s largest online travel company, has added cruise product to its popular Australian website in response to consumer demand for ocean and river cruise holiday choices.

Expedia.com.au now offers thousands of cruises from over 30 cruise liners, including P&O, Royal Caribbean, Carnival, Princess and Captain Cook. Destinations include worldwide hot spots such as Europe, Asia and Alaska, along with Aussie favourites like the South Pacific, which accounted for 36.4 per cent of the market in 2012.

Georg Ruebensal, Managing Director Expedia Australia, says the introduction of the new cruise holiday products is a natural evolution for the Expedia business. Read more

Customers come first with Expedia’s Price Match and flexible payment option

On June 19, 2013 at 03:54 AM

The world’s largest online travel company, Expedia, is ensuring Aussies get the lowest online prices for hotels, flights and packages, and helping them budget for their holidays by being the only online travel agent to offer a price match across multiple platforms and the Expedia Traveler Preference (ETP) flexible payment programme.

The Price Match program enables customers to book all their travel – whether it be a relaxing holiday or speedy business trip – online, safe in the knowledge that they’ll get the very best deals available online. Read more

Breaking Campaign: Expedia Launches Out There, Starts Here

On May 03, 2013 at 01:38 PM

 

The world’s largest online travel company, Expedia, is helping Aussies fulfil their travel bucket lists in their brand new campaign: Out There, Starts Here.

The integrated campaign developed by DDB Sydney and Carat, across TV, cinema, digital and out of home features powerful images from around the world designed to inspire people to create their own travel adventure with Expedia.

The TVC will debut on Australian screens on Sunday, 28 April and will be complemented by out of home executions, digital across online, tablet and mobile and bespoke lift wraps in key business locations across Sydney and Melbourne. Read more