Expedia, the world’s largest online travel company, has partnered with authenticated review service, Feefo, in Australia. The relationship reinforces Expedia’s commitment to leverage customer insights and feedback to further enhance Expedia’s customer experience.
Expedia is using Feefo to gather feedback from both customers and visitors to its website. The immediacy of the reviews allows Expedia to react quickly, responding to and correcting any customer concerns. Since launching a little over a week ago, Expedia Australia has received more than 2,600 reviews with 93% of respondents rating Expedia’s service as “good” or “excellent”. Read more
Expedia and Egencia Future of Travel study reveals the rise of the millennials
• Under 34s travelling more for business and leisure
• Smartphones and tablets integral to millennial traveller experience
• Business travellers splurge company funds on room service and expensive meals – feel entitled to claim loyalty points
Millennial travellers – those aged 34 years and younger – are driving evolution in the travel industry as they travel more, spend more, and embrace mobile technology to plan and book travel, according to the Future of Travel study released today by Expedia and Egencia, Expedia Inc’s corporate travel company. Read more
Les Misérables fans first to benefit from alliance
· Exclusive travel and ticket packages launched for Les Misérables Australian premiere in Melbourne
· Packages on sale from 7 October*
· Open to Australian and New Zealand travellers
Expedia, the world’s largest online travel company, today announced a partnership with Australia’s leading ticketing agent Ticketek to launch exclusive travel packages for Les Misérables ticket holders; bringing together travel and ticketing bookings into a seamless online experience. Read more
First partnership of its kind globally between a low-cost carrier and an online travel agency
AirAsia, the world’s best low cost airline and Expedia, Inc., the world's largest online travel company, today announced the launch of a new joint venture company covering Asia Pacific and offering a complete range of great value flights, hotels, and holiday packages.
This is the first partnership of its kind globally between a low cost carrier (LCC) and an online travel agent (OTA). This “marriage made in heaven” between the world’s largest online travel company, and the world’s most innovative airline, allows both companies to build on each other’s strength in bringing happiness through travel to the world’s travellers. Read more