Online travel company, Expedia.com.au, announced today it has entered into an exclusive charity partnership with Barnardos Australia.

The relationship positions Barnados as Expedia’s sole charity partner and forms an integral part of Expedia’s community engagement activities.

Nicholas Chu, Managing Director, Expedia Australia and New Zealand, said: “We are thrilled to be working with Barnardos as we greatly admire its efforts with children, young people, families and community.” Read more

Expedia.com.au has swept the board, taking out the majority of categories for Canstar Blue’s inaugural Most Satisfied Customers award for online accommodation bookings.

Canstar Blue surveyed 2,500 Australian consumers across a range of categories to measure and track customer satisfaction. The survey compared Wotif.com.au, Webjet.com.au, Lastminute.com.au, Hotel.com.au and Expedia.com.au. 

Nicolas Chu, Managing Director, Expedia Australia and New Zealand, said: “We are thrilled that Expedia has been recognised for its outstanding customer service. Read more

The world’s largest online travel company, Expedia, has thrown down the gauntlet with local competitors who continue to charge their customers booking fees which, according to Expedia, offer no value to customers.

While Expedia.com.au continues to lead the campaign against fees, some online travel agents (OTAs) in Australia continue to charge customers fees of up to $50 to book a flight. They also charge various fees to change/cancel a flight, hotel or package.

Research* commissioned by Expedia late last year found that almost three quarters of Australians are angered when websites charge fees and believe they should not be charged.

The key findings from the research* are: Read more

Triple-digit growth for some international destinations last Christmas

Thanks to the strength of the Australian Dollar towards the end of last year, a number of international destinations, in particular the United States and Thailand, recorded significant growth among Australian travellers last Christmas, according to booking data* from online travel company Expedia.com.au. Read more